Dear Customer:
Due to the current international situation and ongoing conflicts, the global air and sea freight markets are experiencing significant disruptions. Escalating political tensions have resulted in the cancellation of numerous international flights between Japan and Europe, as well as flights operating on related routes. This has led to a substantial reduction in overall air cargo capacity, creating an imbalance between supply and demand and driving up logistics costs considerably.
Accordingly, we hereby notify you of the following adjustments:
1. Freight Rate Adjustment
In response to the continued rise in market rates, freight charges for shipments originating in Japan bound for Europe will be adjusted accordingly.
2. Transportation Delays
Due to reduced flight frequencies and limited available space, packages currently en route or scheduled for shipment to Europe may experience delays. We are actively coordinating with our partners to reallocate resources and making every effort to expedite transportation, thereby minimizing any impact on your operations.
3. Important Recommendations
To help mitigate any inconvenience this may cause, we recommend the following:
- Plan your shipments carefully: Please arrange your shipping schedule in advance, taking into account both your budget and your required delivery timeline.
- Monitor your shipment status: After dispatch, please closely track updates to your shipment. Should you encounter any irregularities, feel free to contact our customer service team at any time—we will be happy to assist you.
We sincerely apologize for any inconvenience this may have caused and deeply appreciate your understanding and continued support. We will continue to closely monitor the situation and strive to restore normal services as soon as possible.