Dear JPfinds users:
Thank you for your continued trust and support. To make your shopping experience more flexible and transparent, and to help you further optimize international shipping costs, we will be adjusting our warehouse operations and certain value-added services starting July 31, 2026. Details are as follows.
—
📦 1. When adding items to your cart, you can select value-added services as needed
When you add products to your cart, you can now check the value-added services you require, ensuring that every charge is clear and easy to manage.
In addition, we’ve introduced two new item-level services:
– Item Photos: Once your items arrive at the warehouse, we’ll take photos so you can verify their condition.
– Quality Inspection: We’ll perform a basic visual inspection of your items.
—
🏠 2. Purchase photo services even after your item has been received in stock
Even after your item has been stored in our warehouse, you can still purchase the “item photos” service separately before packing and shipping, allowing you to check the condition of your product at any time with flexibility.
—
🔋 3. For battery‑containing items, use the “battery inspection” service
For products that include batteries, you can now purchase a battery inspection service. We will verify whether the item contains a battery; if the battery is removable, we will remove it for you. This helps ensure your package meets the requirements of more international shipping methods, giving you greater flexibility when choosing your preferred delivery option.
—
📐 4. Two optimizations during packing and shipping
1. If you did not purchase value-added services such as quality inspection or product photos when placing your order, then once your package is being packed and shipped—and contains only a single item—you may opt for the “Package Shrinking” service. We will do our best to minimize the package’s volume during packing, thereby reducing shipping costs calculated by volumetric weight.
If your prepaid shipping fee exceeds the actual cost, the difference will be refunded to you after the package has been dispatched—no action is required on your part.
2. Adjustment to fees for consolidating multiple items into one package:
To ensure a fairer allocation of labor‑related handling costs while encouraging consolidated shipments to reduce overall package volume, we will implement the following tiered pricing structure:
- If the total number of items in the consolidated package is 10 or fewer, no additional handling fee will be charged;
- Starting with the 11th item (i.e., each item beyond the first 10), a handling fee of 100 JPY per item will apply.
- In addition, when consolidating multiple items, we will continue to make every effort to minimize package volume, helping you lower your international shipping costs.
—
We understand that any rule changes may cause some inconvenience, especially when it comes to fees. However, these adjustments are designed to better align our service options with your actual needs, while concentrating our human resources on truly complex packaging scenarios, thereby maintaining overall service quality.
We will continue to refine our processes and welcome your feedback at any time through our customer service channels. JPfinds remains committed, as always, to being your most trusted partner for purchasing from Japan.
Thank you for your understanding and support. We wish you a pleasant shopping experience!
— The JPfinds Team
July 29, 2026