Important Notice Regarding Adjustments to Certain Value-Added Services

Dear JPfinds user:

Thank you for your continued trust and support of the JPfinds shopping platform. To further optimize our service structure and enhance the safety and cost-effectiveness of package delivery, we plan to adjust certain value-added services around May 15. Details are as follows:

1. “Bubble Wrap” Upgraded to a Free Benefit

When our packers detect significant empty space inside a package that could compromise shipping safety, we will now provide free foam padding or similar cushioning materials to secure your items and absorb shocks. Previously a paid service, this benefit is now offered at no charge to all users, helping better protect your purchases.

2. “Standard Inspection” Service—Free Period Ends

The free period for the “Standard Inspection” service has come to an end. Originally priced at 600 JPY, this service will now be available at a limited-time 50% discount for just 300 JPY. We will continue to verify item quantities and appearance, provide product photos, and assist with after-sales issues.

3. “Detailed Photography” Service Discontinued

The “Detailed Photography” option will no longer be available. You can still obtain product images through the Standard Inspection service to confirm the item’s appearance.

4. New Value-Added Service: “Remove Product Packaging”

To meet your needs for reducing package weight or saving on shipping costs, we’ve added the “Remove Product Packaging” option. You can purchase this service at checkout, and we’ll carefully remove the original outer box or packaging—without damaging the product itself—to minimize both volume and weight.

The JPfinds team is committed to providing you with a more secure and hassle-free Japanese purchasing experience. Thank you for your understanding and continued support!

JPfinds Operations Team

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